All acknowledgement requests should be phoned into the claims department at Serra Community Medical Clinic, Inc at (818) 504-4681 or 4682.
Acknowledgement of Claims
POLICIES AND PROCEDURES
- Member Rights
- Clinical Practice Guidelines
- Access to Care
- Advanced Directives
- Affirmative Statement
- California Children’s Services (CCS)
- Minor Consent and Rights of Claims
- UM Decision Making
- Denials
- Women’s Health Services
- Customer Service and Cultural & Linguistics
- After Hours and Urgent Care
- Authorizations and Referrals
- Behavioral Health
- Claims and Payment
- Child Health and Disability Prevention (CHDP)
- Marketing Guidelines
- SMG Referral Request Form
- Cultural Awareness Training
- Fraud, Waste and Abuse/Compliance Training
- Providers Disclosures
- Claim Filing Time Frame
